Senior IAM Operations Consultant 6 Months Contract

The IAM Operations Consultant will support day-to-day Identity and Access Management (IAM) operations and contribute to the stabilisation of IAM services as part of the NLP DK Strategy Roadmap.

This is a hands-on, execution-focused role for an experienced IAM professional who is comfortable operating in a complex enterprise environment and collaborating across IAM, Security, User Administration, Service Desk, and operational teams.

The consultant will provide operational capacity and support ad hoc IAM activities required to stabilise services, reduce operational backlogs, and support delivery against the programme roadmap and timeline.

Requirements

1. IAM Operational Execution

• Execute and support Joiner, Mover and Leaver (JML) processes in line with established procedures.
• Manage IAM-related ServiceNow requests and incidents, including access, entitlements, role corrections, and related issues.
• Perform daily access and entitlement activities based on approved processes, controls, and runbooks.
• Support the investigation and resolution of operational IAM issues, escalating where required.
• Coordinate operational activities with Nordea User Administration and Service Desk teams.
• Provide operational backfill and execution capacity to support continuity and service stabilisation.

2. Security and Aud