Digital Transformation & Automation Specialist

Charger Logistics is a world class asset-based carrier with locations across North America. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.

We are looking for Digital Transformation & Automation Specialist to design, build, and maintain automation solutions and conversational bots that improve operational efficiency and deliver a more digital experience across our logistics operations. This role combines hands-on automation development with AI-powered tools to streamline workflows, reduce manual work, and support both internal teams and external-facing digital assistance channels.

Responsibilities

•     Build and maintain chatbots/conversational assistants to support internal and customer-facing digital assistance

•     Leverage Claude (Anthropic) and other AI tools to build intelligent workflows, automate document processing, and enhance bot capabilities

•     Configure, integrate, and support automations within Workday (e.g., custom reports, business process automation, integrations)

•     Integrate automations w