Senior Salesforce CRM Solution Architect
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
We are looking for a Senior Salesforce CRM Implementation Lead / Solution Architect to assess and transform our existing Salesforce environment and lead future-state CRM initiatives. This is a hands-on architecture and implementation leadership role. The ideal candidate can independently assess our existing CRM, recommend the future-state solution, build the roadmap, and lead the organization through implementation while working closely with our IT/TMS and business teams. The reporting location for this role is Brampton, ON.
Responsibilities:
- Assess the current Salesforce environment and identify gaps, opportunities, and technical improvements.
- Define the future-state Salesforce architecture and implementation roadmap.
- Lead end-to-end Salesforce implementations from requirements and solution design through UAT, deployment, go-live, and adoption.
- Provide hands-on expertise across Sales Cloud, Service Cloud, Salesforce Flow/automation, security, reporting, and forecasting.
- Lead API, ERP/TMS integrations, data migration, data quality, and governance.
- Evaluate and implement relevant Agentforce and Data 360 capabilities.</
