Product Engineer

About the Role

This is a high-ownership product engineering role at a seed-stage AI voice platform, where you will build and ship features end-to-end on a small, fast-moving team. You will work across applied AI products, agent configuration experiences, integrations, and the systems that power them, with direct impact on real customer outcomes.

What You'll Do

• Build an AI coworker that configures agents, debugs issues, connects to external systems like CRMs, calendars, and email, and delivers direct answers in place of dashboards.

• Build and optimize voice agents for speed, reliability, and quality at scale.

• Extend agent capabilities to multi-channel interactions including calls, WhatsApp, and email with shared memory and state.

• Develop memory systems that enable agents to reason across entire customer flows.

• Build observability and tracing tooling to make every degraded interaction easy to understand and debug.

• Implement channel-routing logic so agents select the right communication channel for each situation.

What We're Looking For

• Production experience building and owning product features an