Senior Agent Product Manager
About the Role
Join a customer-facing product team at a Series A fintech AI company, helping enterprise customers deploy AI automation across complex operations. You will connect customer needs with technical delivery, guiding implementations that improve operational performance while meeting enterprise requirements.
What You'll Do
Scope and lead customer projects from discovery through implementation, integration, and launch.
Understand customer objectives, systems, and workflows, then tailor AI agent capabilities to address their operational needs.
Track performance data and use insights to improve effectiveness and demonstrate measurable customer value.
Support pre-sales work, including proof-of-concepts and technical due diligence, and manage handoffs to implementation.
Partner with AI, engineering, and sales teams to represent customer needs and inform product direction.
Build scalable onboarding and implementation processes for consistent customer outcomes.
Manage project risks and governance, including compliance, security, and responsible AI considerations.
