Technical Product Manager / Engineer

About the Role

This is a hands-on product role at a Series A logistics intelligence company building AI-powered orchestration and quality compliance software for cold chain supply chains. You will own the product roadmap for core platform modules and a growing roster of AI agents, working directly with engineering, data science, ML, and Fortune 500 customers in pharma and logistics. The work has real stakes: the product helps ensure vaccines, therapies, and biologics arrive usable.

What You'll Do

• Own and drive the roadmap for core platform modules and an expanding set of AI agents, including live risk, data summary, lane risk, documentation, and LSP management capabilities.

• Define and enforce a clear contract for agentic features: surface context and recommendations with visible reasoning, execute only on delegated actions, and log every action for audit.

• Conduct deep customer discovery with pharma logistics, QA, and supply chain operations teams and translate complex, regulated workflows into simple, shippable product.

• Collaborate daily with engineering, design, data science, and ML to deliver AI features grounded in the platform's data and knowledge layers.

• Define concrete success metrics such as decisions auto