Customer Success Consultant
Come shape the future of education with us.
At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.
Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member’s day just that little bit better.
Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We’re joined by over 300+ members of the Compass team, building the operating system for schools worldwide.
About the Role & Team
As a Customer Success Consultant, you'll act as a trusted strategic advisor to a portfolio of schools. You’ll partner with school leadership to shape their success plan, drive deep product adoption, and unlock value for the school from the Compass ecosystem. Your work will directly influence retention, partnership maturity, and growth across our schools.
Requirements
What you’ll do:
- Own the end-to-end consulting experience for a portfolio of schools, from implementation, training and ongoing partnership
- Lead comp
