Customer Success Manager
Location: Remote
Compensation: $90,000–$120,000 base salary
Company: Coperniq — YC W23, backed by Initialized Capital
About Coperniq
Coperniq is building an AI-native operating platform for project-based contractors.
We help contractors run their business across sales, project management, field operations, service, payments, and customer communication — while deploying AI agents alongside their teams to automate repetitive work.
We’re a fast-moving startup with a small team, real customers, and a lot left to build.
The Role
We’re looking for a Customer Success Manager to own relationships with Coperniq customers and help them get as much value as possible from the platform.
This is a hands-on role. You’ll work directly with contractors to understand how their businesses operate, configure Coperniq around their workflows, drive adoption, solve problems, and make sure customers are successful long after implementation.
You’ll also work closely with Product, Engineering, Sales, and Solutions Engineering. Customer feedback should not just live in a CRM — you’ll help turn it into product decisions.
