Customer Support Associate (Maternity Leave Cover)

Customer Support Associate - Maternity Leave Cover (~September 2026 - July 2027)

Job Location: London 

Salary: 35-40k GBP

Unfortunately, we are not able to offer visa sponsorship at this time.

About CreativeX

CreativeX is creating a new category of marketing. We are working with the best marketers in the world to build a new global standard for creative analytics. Our technology helps the world's biggest, and best loved brands make effective, data-driven creative decisions using our AI-driven SaaS technology. And we’re doing it at a global scale.

About the role

The Customer Experience team at CreativeX delivers a world-class client experience through strategic account management, innovative technical solutions, and timely, high-impact support. As a Customer Support Associate, you’ll provide hands-on, day-to-day technical support to our users, becoming a product expert and trusted partner.

We’re looking for someone who thrives in a fast-paced, high-growth environment, someone who is intellectually curious, takes initiative, and acts with urgency when resolving clien