ICT Systems Administrator
Purpose of the job: The post-holder is responsible for providing an excellent level of 3rd line support to the CTICC IT Support Team, giving support to the whole of business in Front and Back-office functions. The role will have oversight of all ICT infrastructure.
ICT Support – All ICT support and event services (Internet and email, firewall, Wi-Fi, mobile, network, printing, security and backup, digital signage, telephony, authentication, server, cyber security)
Reporting to the: Head of ICT
Key responsibilities will include but are not limited to:
1. To ensure ICT Systems Availability
Ensure all LAN and WAN services are operational and functioning correctly on all levels i.e. core – routing – firewall – switching/edge – wireless – internet service provider links
Events gateway/s functional and distributing bandwidth to events
Ensure all wireless services and infrastructure are operational and functioning correctly
Responsible for overall systems and infrastructure availability, security, and development of resilient infrastructure to mitigate service interruptions and failures
Provides administration and suppo
