IT Onsite Support Engineer (Heerbrugg 1st, 2nd level support, English, German)

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

• Provide and maintain a stable local IT infrastructure with support from the Competence Center.
• Deliver high-quality, friendly, and professional on-site support.
• Ensure smooth daily IT operations at the assigned locations.
• Support users with local workplace hardware and site-related IT activities.
• Work on assigned ITSM tasks and incidents.
• Install, configure, replace, and maintain endpoint hardware and standard client devices.
• Deliver, relocate, and set up IT workplaces and endpoint devices.
• Provide on-site support for hardware-related workplace issues, such as notebooks, desktops, docking stations,