Bilingual Customer Service Representative II
Bilingual Customer Service Representative II
At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Bilingual Customer Service Representative II and contribute your expertise in a role where your impact truly matters!
As a Customer Service Representative II, you serve as a critical link between the community and public safety. In this role you will handle non‑emergency police calls, take reports, and ensure callers receive calm, professional guidance during stressful situations.
What We’re Looking For:
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Proficiency with computer systems and software applications.
- Bilingual in English and Spanish
You May Thrive In This Role If You:
- Stay calm during high-stress or emotional situations
- Think critically and make sound decisions quickly
- Are adaptable and comfortable handing sensitive topics
- Proficiency with computer systems and software a
