Customer Success Engineer (CSE)

Daylight delivers Managed Agentic Security Services (MASS), MDR, threat hunting, and a security data lake, through a fundamentally different architecture than traditional security providers.

Our agentic platform runs the full cycle from detection to response, informed by security experts from IR and threat hunting backgrounds. The platform learns your environment and investigates alerts; experts validate decisions, optimize detections, and take over during incidents.

The result: security teams move from firefighting to strategic work.

We're looking for a Customer Success Engineer to own the technical relationship with a portfolio of customer security teams, from onboarding through steady-state operation. You'll be the go-to technical partner for our customers' security engineers, answering most questions on the spot and serving as first-line response across shared channels. This is not a ticket-routing role: every Daylight account is a live integration project. You'll work alongside a Customer Success Manager who owns the commercial relationship, while you own the technical one.

Responsibilities

• Execute onboar