Head of Network Management
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Network Management
About the Team
The Live Network team owns real-time execution of Deliveroo's delivery network across all European markets (UK&I, France, Italy, Belgium), with supporting scope in the Middle East. When a market needs more riders online, when a live issue threatens service, or when an incentive needs to go live, this team owns the on-the-ground response. As part of the Regional operations function, Live Network is the centre of excellence for network management execution, and the critical operating partner for the Network Performance Lead (S&O) and product teams building in the Network Efficiency and Incentives space.
About the Role
You will own the live execution and reliability of Deliveroo's delivery network: rider supply balance, real-time issue resolution, and incentive application across our markets. Your focus is the live operational horizon — keeping the network balanced hour by hour, resolving issues as they sur
