Spa and Salon Manager

The Spa & Salon Manager supports the Director of Spa, Salon & Locker Rooms in overseeing the daily operations of the Spa & Salon while ensuring an elevated member and guest experience aligned with East Bank Club service standards. This role focuses heavily on day-to-day operational execution, team support, service consistency, cleanliness standards, and staff accountability.

The Manager serves as a visible floor leader who supports team development, operational flow, member satisfaction, and consistent execution of luxury hospitality standards. This position works closely with department leaders and providers to ensure the Spa & Salon operate efficiently, professionally, and with exceptional attention to detail.

Compensation: $70,000 annually based on qualifications and experience

Key Responsibilities

Daily Operations & Service Execution

• Support and oversee daily Spa & Salon operations to ensure a clean, organized, and service-focused environment.
• Maintain consistent Forbes-level (EBC) presentation standards throughout treatment rooms, salon stations, reception areas, retail displays, and storage spaces.
• Conduct routine walk-throughs and inspections to ensure cleanliness, readiness, and operational consistency.
• Ensure opening, operational, and closing procedures are completed accurately and consisten