Client Relationship Manager

Eightcap is a dynamic online trading provider, focused on the delivery of exceptional trading tools and professional insights to enable smarter trading, with a commitment to excellence and a passion for delivering trading technology to active clients.

The company is headquartered in Melbourne, Australia, and has offices in the UK, Cyprus, Bulgaria, Bahamas, and the Seychelles.

The Client Relationship Manager plays a key role in enhancing client satisfaction, driving retention, and reinforcing Eightcap's reputation as a leading online trading business. Through strategic relationship management and pro-active support, the role contributes to the company's growth and long-term success.

Requirements

To drive real impact in this role, you will:

• Own the Full Sales Cycle: You'll manage the complete Retail journey from first application to active trader, helping new clients navigate onboarding with clarity and confidence.
• Build Relationships That Last: Working directly with Retail clients, you'll provide first-class support and service, helping them with account management best practice and platform functionality, turning every interaction into an opportunity to build trust.
• Be the Markets Expert: You'll stay informed on financial markets trends and the CFD and FX landscape, and use that knowledge to communicate confidently with clients.
• Champion C