Salesforce Lead
Eightcap operates at the intersection of cutting-edge technology and global financial markets. Headquartered in Melbourne with a global footprint spanning the UK, Cyprus, and Bulgaria, we build the high-performance infrastructure that connects the world to CFD markets - reliably, securely and with precision.
Eightcap is looking for a Salesforce Lead to own our Salesforce platform end to end. This is a hands-on role, roughly 70% building, configuring and developing, 30% leading a small team and shaping where the platform goes next.
You'll sit at the centre of the business. Sales, Customer Service, Marketing, Legal & Compliance and Finance all run on Salesforce, and you'll be the person they come to when they need something built, fixed, automated or rethought. That means translating business problems into clean platform solutions, debating when a request isn't the right answer, and keeping the organisation from turning into technical debt.
We're also investing in Salesforce Voice / Service Cloud Voice as the backbone of our contact centre, so there's real greenfield work alongside the day-to-day. Aligning this to our Agentforce work is one of the top priorities.
As the Salesforce Lead, you will:
- Own the Salesforce roadmap alongside the CTO: prioritise, sequence and communicate what's coming and why.
- Lead, mentor and grow a team of 2–3 admins/developers; set standards for release management, documentation and code quali
