Posted 6h ago•Latin America
Production Support Engineer – Connect & RAMP
MiddleLatin AmericaSalary undisclosed
Required Skills
SQLCI/CDLinux
Job Description
Job Title: Production Support Engineer – Connect & RAMP
Key Skills: Oracle DB, SQL, Linux, Splunk, Dynatrace, Jenkins, GitHub, CI/CD, ITIL, Production Support
Experience: 3–8 YOE.
Location: LATAM
Mode: Remote
We at Coforge are hiring Production Support Engineer – Connect & RAMP (15124-5-1) with the following skill set.
Key Responsibilities
- Provide production support for US Regional Applications, ensuring continuous monitoring and timely incident resolution.
- Monitor application and infrastructure performance to minimize downtime and support SLA compliance.
- Troubleshoot production issues by analyzing server and application logs.
- Use Splunk and other monitoring tools to proactively identify issues and accelerate incident resolution.
- Write and execute SQL queries for data investigation and troubleshooting.
- Support application deployments using Jenkins and use GitHub for code review and debugging activities.
- Participate in ITIL processes,
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