Strategic Account Director
Role overview
At Enterpret, we’re building the future of Customer Intelligence: helping companies understand their customers by turning feedback, conversations, and qualitative data into decisions. Product, marketing, support, and research teams use Enterpret to answer questions they used to guess at.
We’re hiring a Strategic Account Director to own our largest and most complex opportunities. You’ll carry a named list of global brands, land them, and grow each one from a single team into a company-wide standard. You’ll report directly to the Head of Revenue.
This is a category-creation seat. Most of your buyers do not have a line item for Customer Intelligence Infrastructure yet. A large part of the job is helping Product, Support, and Data leaders understand the revenue implications of a fragmented and disorganized customer ecosystem. That takes patience, real business acumen, and the willingness to build a business case instead of sending a deck.
You’ll work with Marketing, Product, Customer Success, Solutions Engineering, and our founders on every account. On deals this size, you’re the one deciding who to pull in and when.
What you’ll do
- Own a named list of strategic accounts. Build a point of view on each: whe
