Field Service Report Reviewer

EOLA Power is seeking a detail-oriented and process-driven professional to serve as our Field Service Report (FSR) Reviewer. This role is responsible for reviewing and validating Field Service Reports completed by our Field Service Engineers before they are released to clients and internal teams.

The FSR Reviewer plays a critical role in protecting revenue, maintaining quality standards, and ensuring our documentation reflects the level of professionalism EOLA Power is known for.

This is a focused role centered on report review and quality control, with additional quoting support responsibilities to complement the workflow.

 

Key Responsibilities

Field Service Report Review

• Review completed Field Service Reports for accuracy, completeness, and clarity
• Verify critical information including:
• Manufacturer dates
• Battery installation and end-of-life (EOL) dates
• Capacitor and fan replacement dates
• Unit EOL recommendations
• Supporting images and documentation
• Identify and correct common reporting errors before reports are finalized
• Ensure no missed details that could result in lost quoting opportun