IT Support Engineer - Helpdesk
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO: As an IT Support Engineer, you will provide hands-on support for client hardware and software on Windows and Mac, and support meetings and events across our offices. We're looking for someone who is technical, resourceful, and comfortable working in a distributed team whilecommunicating with a variety of users. You will report to the Sr. Manager, IT & AV Services.
KEY RESPONSIBILITIES:
- Provide onsite and remote technical support across hardware,software, and account access requests via Slack, walk-ups, and ServiceNow tickets
- Support hybrid meeting enviro
