Manager, B2B Services

Your mission

As part of the team, you will play a key role in coordinating B2B contractual entitlements and tickets requests supporting the relationship between clubs, partners, guests, and internal stakeholders. You will ensure that ticket requests are processed accurately and efficiently, while helping clubs deliver a seamless gameday experience.
This is a hands-on role suited to an organized, proactive professional who enjoys working across multiple stakeholders, managing operational details in a fast-paced international sports environment.

Key Responsibilities
Competition Season Ticketing and Club Coordination 

• Manage ticket requests from sponsors, TV partners, media partners, influencers and other entitled stakeholders throughout the season.
• Monitor requests daily and follow up with stakeholders before each game to confirm their requirements.
• Check requests against contractual entitlements, allocation limits, deadlines and available inventory before approval.
• Consolidate requests by game and club, protecting contractual obligations before considering additional or late requests.
• Coordinate directly with clubs, follow their different processes and track each request until the tickets are received.
• Collect and verify guest details where clubs require nominative information.
• Upload and distribute tickets when clubs do not deliver them through the platform, and resol