IT Support Specialist
Are you the person friends and family call when their tech stops working? Do you get a kick out of fixing a problem and watching someone get back to their day? How about being the go-to person for technology at a cybersecurity company?
You're patient, curious, and never happier than when you're figuring out why something isn't working. Whether it's a frozen laptop, a conference room that won't connect, or a new hire's first morning, you stay calm and get people back to work.
As a cloud-based IT organization, we're breaking the traditional mold and thinking creatively about how we can make the day-to-day life of our employees simple. We're always looking for innovative solutions, and we need someone with the wit and determination to help us achieve our goals.
In this role, you'll be the first point of contact for end-users who need technical help and the face of IT at our HQ in Herndon, VA. You'll resolve everyday device, account, and app issues, keep our conference rooms and shared spaces running smoothly, and make sure every new hire starts with the access and equipment they need. It's an onsite role, so you'll be the person who makes sure the technology people walk up and touch works exactly like it should.
If you're up for the challenge, we want to hear from you!
