Vice President, Resident Experience

At Experience Senior Living, we believe living well is personal and encompasses the whole person, physical, emotional, social, intellectual, spiritual, and purposeful well-being. The Vice President of Resident Experience provides enterprise-wide leadership and strategic direction for the resident experience across the Experience Senior Living portfolio, ensuring residents have meaningful opportunities for connection, choice, purpose, personal growth, and belonging throughout daily life. This role provides strategic leadership for resident engagement, lifestyle programming, transportation, family and community connection, and other key elements of the resident journey. The Vice President establishes enterprise standards and scalable approaches that recognize each resident’s individual interests, abilities, preferences, routines, relationships, and goals.

Working  in close partnership with Operations, Memory Care, Health & Wellness, Culinary, Sales & Marketing, and community leadership, the Vice President  will integrate  ESL’s mission, Wellness philosophy and brand promise into everyday resident experience. Through leadership development, innovation, resident feedback performance measurement, and cross-functional collaboration, this role will continually advance a differentiated and holistic resident experience across the organization.

Key Responsibilities:

Resident Experience, Engagement & Holisti