Director of Collections and Title Services
Director of Collections and Title Services
We are seeking an experienced leader to oversee two specialized areas of our business: Small Claims Collections and Southwest Title & Registration (STAR).
This position is responsible for leading employees, improving collection recoveries, strengthening title-service operations, developing scalable processes, and identifying opportunities for future growth and revenue.
This is a developing leadership role. The selected candidate will initially complete extensive cross-training in both departments while working within the existing leadership structure. Full leadership responsibility will transition once training is complete and the individual has demonstrated readiness to lead both functions.
What You’ll Do
Small Claims Collections
- Lead and develop the Small Claims collections team.
- Drive recovery performance on eligible accounts.
- Ensure accounts are properly identified, prioritized, documented, and worked through established Go Legal and small claims processes.
- Review collection activity and
