Customer Support Engineer — Mechanical & Industrial Products
About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
Role Summary
This is an engineering role, not a general support role. You'll be the technical expert for customers — design engineers, mechanical engineers, and buyers — turn to when they need to solve real application problems: material selection, tolerance analysis, load calculations, fit and interference decisions, and product integration into their designs. You'll also work alongside the sales team to grow MISUMI's business through hands-on technical engagement.
Essential Functions
