Warranty Administrator (part-time)
At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a Warranty Administrator to join our team as we continue to change the industry. This is a part-time position. There is opportunity for full-time hours in the future!
The Warranty Administrator plays a critical role in protecting dealership profitability, ensuring compliance with manufacturer standards, and supporting a seamless service experience. If you are highly detail-oriented, process-driven, and take pride in accuracy, this is an opportunity to join a high-performing team where your work directly impacts both compliance and financial performance.
What You Will Do
- Accurately review, prepare, and submit all warranty and goodwill claims in accordance with manufacturer and dealership guidelines
- Supervise and direct the activities of service office staff
- Ensure all repair orders include complete, accurate, and compliant documentation (technician story, labor ops, parts, and coding)
- Monitor claim status and proactively follow up on rejected, returned, or unpaid claims
- Maintain audit-ready warranty files and support
