Front Office - Primary Care

About the Role We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.   In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.   This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.   What You’ll Do - Greet patients and manage front desk operations with professionalism and warmth   - Handle patient check-in and check-out, ensuring accurate demographic and insurance information   - Verify insurance eligibility and support basic billing-related processes   - Schedule appointments and manage provider calendars efficiently   - Answer phones, respond to patient inquiries, and route messages appropriately   - Maintain accurate documentation within the electronic health record (Athena preferred)   - Communicate effectively with clinical staff to support smooth patient flow   - Manage administrative tasks including scanning, filing, and record maintenance   - Use practice systems and technology efficiently to support daily operatio