Customer Success Manager, Sports + Entertainment

This role is based in Soho, New York City and expected to be in office at least 4 days a week.

Flowcode

Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in sports and entertainment) trust Flowcode to turn physical moments into digital actions, fast.

The Role: Customer Success Manager, Sports + Entertainment

We're hiring a CSM focused on our sports and entertainment vertical, supporting clients like TKO, NHL, NBA, NFL, Premier League, and more. You'll own relationships with leagues, teams, properties, venues, and live event organizers, driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.

You'll thrive in this role if you:

• Have 2-3+ years in customer success, account management, or partnerships, ideally at a