IT Technical Support
Company Description
Fortune Brands Innovations (NYSE: FBIN) is an industry-leading home, security and digital products company with a portfolio of trusted brands, including Moen, House of Rohl, Therma-Tru, Larson, Master Lock, Yale residential, and Sentry Safe.
We are building a company that is determined to win, and we are clear about how: strong brands, great people, and disciplined execution.
You'll join a team that puts customers first, keeps its commitments, and cuts through complexity to deliver meaningful results.
If you're looking for an opportunity to make an impact and help shape what's next for our iconic brands, we'd love to meet you. Apply now.
Explore life at Fortune Brands here.
Job Description
As the IT Technical Support Agent you will be responsible to:
In this role you will have responsibility for supporting key infrastructure functions, including working closely with users, troubleshooting hardware and software at the desktop, participating in troubleshooting calls or meetings, and providing on site assistance for end users with level 2 Infratructure issues. This role is a technical position that will require good analytical and communication skills.
Primary Responsibilities:
- Resolve IT service desk tickets/issue
