Product Owner - AI Retail GrowthRegional

We're looking for a Product Owner who will own the end-to-end build: from conversational discovery and purchase flows to the underlying data and recommendation architecture that powers personalized, channel-agnostic sales.
This is a hands-on, build-and-ship role reporting into the region, working closely with internal and external development partners, underwriting, and country teams.
This role reports to Head of AI Retail & Customer, APAC.

What the Role Does
• Own the product roadmap and backlog for the AI-led retail sales channel
• Translate vision into user stories, acceptance criteria, and prioritized sprints, working directly with internal and external development agencies
• Design and iterate the conversational purchase experience - balancing conversion, trust, and regulatory/compliance requirements in insurance sales
• Define the data architecture and business logic behind data-driven add-on and cross-sell recommendations
• Ensure the channel is built on a channel-agnostic architecture that can extend beyond web to WhatsApp, app, and partner channels
• Partner with underwriting, pricing, and compliance to make sure the AI-driven journey stays within risk and regulatory guardrails
• Define and track success metrics and use them to drive the product roadmap
• Act as the day-to-day counterpart to the internal and external build partner, managing scope, timelines, and quality
• Scope the path to regional rollout, capturi