Associate Manager, Clinic Operations
About Reliance Health
We're a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte d'Ivoire, with 300,000 people depending on us for their healthcare. We're one of Time Magazine's World's Top Health tech Companies (2025).
We're a data-driven team that values ambitious thinking, simple communication, and working without micromanagement. We move fast, learn by doing, and our diverse team spans multiple nationalities and backgrounds.
The Role
The Associate Manager, Clinic Operations is responsible for leading the day-to-day operations of Reliance Family Clinics to ensure patients receive safe, high-quality, and efficient care. The role oversees clinic performance, leads cross-functional teams, manages budgets, facilities, vendors, and operational projects, and ensures compliance with regulatory and organizational standards. The Associate Manager uses data to improve performance, optimize processes, and support strategic initiatives that enhance patient experience, operational efficiency, and business results.
What You'll Do
- Lead and develop clinic leadership teams across Operations, Nursing, Pharmacy, Laboratory, and Medical Services to ensure high-quality patient care and efficient service delivery.
- Set performance go
