Manager, Provider Relations

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

We are currently hiring a Manager, Provider Relations role to lead and streamline our provider network operations across different markets. The goal is to build a consistent and efficient approach to managing providers, ensuring smooth processes and strong relationships in both current and new markets.

As the Manager, Provider Relations, you will do the following:

• Improve provider experience 
• Develop and use processes that make working with Reliance Health simple and positive for providers, measured through feedback surveys. 
• Identify and fix pain points in the provider journey while ensuring compliance with local regulations in each market. 
• Strengthen onboarding and engagement so providers understand expectations and can deliver better care from the start. 
• Measure, Monitor and improve provider network performance