Senior Sales Development Associate (Nigeria)
Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities. By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.
We are hiring for a Senior Sales Development Associate to support our sales development team who will be responsible for managing and coaching the sales development team to consistently generate qualified leads, ensure CRM accuracy, and improve conversion rates across the sales funnel.
Your responsibilities will include:
Team Leadership & Coaching
- Lead and manage a team of Sales Development Associates (SDAs).
- Hold regular check-ins to review performance, give feedback, and help team members improve.
- Identify when someone is struggling and create a plan to help them get better.
- Set clear targets and make sure the team knows what is expected of them.
Process & Script Development
- Build and maintain the scripts that SDAs use when speaking with prospects (both inbound and outbound).
- Clean up and imp