IS Support Specialist
Summary:
Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.
Based in London, the IS Support Specialist is a second-level support role with the primary responsibility of providing technical support to customers along with operational and administrative support for IS functions in the assigned Gibson Dunn office(s). The assigned person will actively participate in maintaining and improving the timeliness and quality of IS support provided to all customer constituencies within assigned office(s).
This role is a full-time, on-site position, reporting to the Manager of User Experience.
Responsibilities include:
- Execute the effective and timely delivery of IS services, both hardware and software.
- Interact effectively with all customer constituencies, in person when at all possible.
- Deploy and maintain the operational availability of all related equipment, including PCs, printers, laptops, smartphones, data communication equipment, audio-visual systems, and, when directed by IS Operations, servers,
