People Operations Lead

📍 London - Hybrid. 2 days per week in our London office, 3 days remote / work from home (40 hour week)
🚆 Monthly travel to one of our other offices (Sheffield/Lincoln) is essential.
✴ All travel and accommodation costs to non-base office locations are fully covered.

We've spent the last three years transforming how our People Team operates. Now we're looking for someone to own the machine and work out what comes next!

About the role

We're looking for a People Operations Lead to own the operating layer of our People function, managing our People Operations Specialist and reporting directly to our People Director.

This isn't a traditional HR Operations role, and we're not looking for someone to simply keep existing processes running. We want someone who's genuinely curious about how and why things work - someone who spots friction, interrogates the data, challenges the way we've always done things and builds something better.

You'll inherit a strong foundation. Over the last three years we've streamlined manual processes, invested in our People technology and changed the way our People function operates. There's plenty we're proud of - but we're definitely not done!

You'll own our People operations, systems an