Referral Coordinator

About the Role

As a Referral Coordinator, you keep patients moving through their care journey. You own the referral process end‑to‑end—making sure every referral is accurate, authorized, scheduled, and communicated clearly. You’re the connector between patients, providers, and specialists, ensuring seniors get the care they need without delays or confusion.

This is detail‑driven, people‑first work where your organization, communication, and follow‑through directly shape patient outcomes. You’ll report to the Center Manager and support the clinical team, with opportunities to take on more responsibility as we grow.

Location: Brandon clinic (some local travel may be required to help cover other centers).

Office Hours: Monday–Friday, 8am–5pm

What You’ll Do

Own the referral, start to finish

• Submit referrals and authorizations with complete, accurate information
• Track approvals, denials, and next steps to keep care moving
• Coordinate records and documentation so specialists have what they need
• Document thoroughly in the EMR and maintain clean, accurate patient files

Keep patients informed and on track

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