CRM Gamification Manager

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Develop and maintain user loyalty programs;

• Generate ideas and launch gamification mechanics, including lootbox maps, minigames, and scratch cards with online and offline rewards;

• Manage CRM bonus campaigns and user communications;

• Monitor campaign performance daily and continuously improve results;

• Analyze user behavior and key product metrics to identify insights and opportunities;

• Segment audiences and build engagement flows across the user journey;

• Collaborate closely with Product, CRM, Marketing, Design, Content, Sponsorship, and Brand teams.

Experience you’ll need to bring:

• 2+ years of experience as a CRM, Retention, or Gamification Manager within the online gambling industry;

• Hands-on experience with CRM platforms (Smartico or similar is a must);

• Strong u