Customer Success Manager
About HappyRobot
HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
The Role
As a Customer Success Manager, you will own the post-sale relationship with a portfolio of large, enterprise customers. You will make sure each customer sees real, measurable value from their AI workforce, and then help them expand it to new workflows, teams, and regions. You will work side by side with our forward-deployed engineers, deployment strategists, and account executives, and you will be the voice of the customer inside HappyRobot.
This is a strategic role, not a su
