Senior Solutions Architect, APAC
HawkEye 360 is seeking a Senior Solutions Architect to join the Solutions team. The Solutions team is responsible for developing and executing a high-impact technical solution for a major program within the Asia Pacific (APAC) region. The role includes actively engaging with the client and end users to understand their needs, providing hands on training to end users on how to use the data and integrate into their workflows, leading integration efforts with 3rd party tools and services, and working with internal HE360 teams (engineering/product/solutions) to better align our offerings to customer needs. This position requires a high level of initiative, ability to learn new technologies quickly, and excellent customer service and communication skills.
Location & Travel: Our offices are based in Herndon, Virginia. This particular role requires the individual to live in Japan as a geographically remote employee of HawkEye 360.
Your main responsibilities will be:
- Serve as the technical point of contact for HawkEye360 in Japan.
- Work cross functionally with the General Manager, Account Executives, and Program Management teams to meet customer requirements and drive business.
- Own the solution, quickly and effectively run point on any technical issu