Admissions Representative

The Admissions Representative is responsible for promoting the services of our behavioral healthcare facility and facilitating the intake process for potential clients. This individual will act as a liaison between the facility and the community, providing education, support, and guidance to individuals seeking treatment. The Admissions Representative will work closely with the admissions team to ensure a seamless and efficient intake process.

Responsibilities:

• Respond to inquiries from potential clients, family members, and referral sources regarding our facility's services and programs.
• Provide information and education about our services, including treatment options, programs, and amenities.
• Assess potential clients' needs and determine eligibility for admission.
• Complete comprehensive intake assessments and gather necessary information to support the admissions process.
• Facilitate the intake process, including scheduling appointments, completing necessary paperwork, and conducting phone or video interviews.
• Coordinate with the treatment team to ensure a smooth transition into treatment.
• Collaborate with billing company to verify coverage and benefits.
• Maintain accurate and up-to-date records of all interactions with potential clients and referral sources.
• Identify and address potential barriers to admission, such as financial or insurance issues.
• Develop and mainta