Senior Manager, Client Success
About Hello Heart:
Hello Heart is on a mission to make heart attacks a thing of the past.
We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models.
This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.
About the role:
The Senior Manager, Client Success is a critical member of the Customer Success team leading the company’s strong mission to make Hello Heart’s users healthy and deliver an exceptional customer experience. This role will be a great fit for you if you are passionate about making a difference in members’ health, energized by delivering high customer satisfaction, and think strategically about customer relationships.
Responsibilities:
