Site Coordinator

Highbar Physical Therapy is Hiring!   Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We’ve evolved our name to reflect the standard of care we’ve always provided and demonstrate how we are different.   We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients.   Join us as a Site Coordinator!   The Site Coordinator enjoys working in a collaborative team structure and thrives wearing multiple hats. This position will provide administrative training, oversee the day to day activities and authorizations within their clinic or region, and communicate closely with the Clinic Director.                What you'll do: Trains and onboards administrative staff (PCCs); trains Exercise Specialists on the administrative components of their role. Under the direction of the Practice Manager assists in coordinating and scheduling PCCs and Exercise Specialists to ensure adequate administrative support. Participates in making and implementing recommendations to promote clinic efficiency and effectiveness. Responsible for the clinic's daily service excellence, including facility maintenance, IT issues, and excellent customer experience. Monitors key performance metrics: cancellations, no-shows, visits, customer service, authorization metrics. Oversees authorizations wi