Assistant Manager, Electronic Health Record

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..   >>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<<  >>>>> ASPIRE to Excellence CARF Accredited <<<<<  >>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<<  >>>>> Four-star Charity Navigator <<<<<  >>>>> 2024 Candid Gold Seal of Transparency <<<<<      * Compensation:  $8,287.00/month commensurate with experience and qualifications     Summary This position is responsible for the configuration, integrity, and daily operation of Hope Services' Netsmart Avatar EHR and its supporting databases and reports. The job involves project management, end user training, form modeling, ticket management, SQL and report development, billing error correction, and staff support. Essential Functions The following responsibilities represent the essential functions of the position: An employee in this classification is responsible for carrying out the following functions: 1.  EHR system administration. Updates, upgrades, and release testing; user provisioning and role-based access; defect tracking and escalation to vendor support. 2.  EHR form