Customer Success Manager (CSM)
About Us
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. We deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling our clients to scale faster, stay compliant, and reduce risk in every market they enter.
With scale-up organizations and innovative technology firms expanding at unprecedented speed, HSP is uniquely positioned to become their trusted global partner.
Job Description
This is a remote role.
As a Customer Success Manager at HSP Group, you will own the relationship with a portfolio of customers after they move over from Sales. You will support them at every stage of their international expansion with us, from onboarding and implementation through to renewal and growth.
The role has two core areas of focus:
- Revenue Expansion: You will carry a quota for growth within your existing customer base. This means finding and closing opportunities to extend HSP's services into new countries, service lines and areas of the customer's business.
