Junior Technical Support & Operations Engineer
JuniorOn-site (Chalandri)Salary undisclosed
Required Skills
SQL
Job Description
We, on behalf of our partner, are looking for a Junior Technical Support & Operations Engineer to join their technical operations team. The role is ideal for an early-career professional or final-year student with a strong interest in IT systems, databases, networking, and IoT technologies.
The successful candidate will support the day-to-day operation of their technology solutions by monitoring systems, investigating incidents, analysing logs and database information and assisting more experienced engineers with technical troubleshooting and customer support.
This is a hands-on role offering exposure to IoT platforms, connected devices, cloud systems, networking, databases and real-world infrastructure deployments.
Key Responsibilities
- Provide 1st Level Technical Support for platform, connectivity and device-related issues
- Monitor system health, services, device connectivity and platform activity
- Investigate incidents using logs, monitoring tools, database queries and system information
- Perform basic SQL queries to retrieve, validate and investigate operational data
- Identify inconsistencies or anomalies in data and escalate issues when req
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