Senior Program Manager

ICON Build is looking for a Senior Program Manager with roots in architecture and construction who brings more than delivery skills — someone who thinks visually, writes clearly, and can turn complex project information into compelling documents and presentations. We’re especially interested in candidates who combine architectural training with fluency in construction technology and digital tools — people who understand that clean processes and scalable systems are what let great design actually get built. This role will report to the Senior Program Manager II, ICON Build at our Miami, FL office.

RESPONSIBILITIES:

• Support ongoing assessment of ICON Build delivery workflows across assigned functional areas — identifying process gaps, documentation deficiencies, and coordination breakdowns that affect team performance and project outcomes.
• Implement and maintain standardized processes, SOPs, and decision frameworks developed in partnership with senior program leadership, ensuring they are current, accessible, and actively used by project teams.
• Maintain and update the ICON Build playbook — organizing role-specific templates, checklists, and process guides, tracking version control, and ensuring content reflects current delivery standards and lessons learned.
• Embed with project teams during key delivery phases — business developme