Commercial Lines Account Manager
About Our Client
Our client is a well-established independent insurance agency based out of Oxford, CT, and serving clients across the USA. With a strong reputation for performance and client service excellence, the agency offers both personal and commercial insurance solutions. The team culture is built on professionalism, accountability, and community involvement, creating an environment where high performers thrive and long term careers are built.
Role Overview
The Customer Service and Account Manager role is a position that supports our Commercial Lines Sales Producers. This individual will manage client relationships, service accounts, and perform licensed insurance activities while delivering proactive solutions that align with each client’s needs. Your key responsibilities may include:
- Manage and service a portfolio of Commercial Lines accounts, ensuring accuracy, coverage adequacy, and seamless renewals
- Partner with Producers to prepare proposals, coordinate underwriting, and support new business and renewal strategy
- Conduct proactive coverage reviews to identify gaps, cross sell opportunities, and risk management solutions
- Process endorsements, certificates, policy changes, audits, and renewals with precision and timeliness
- Maintain
