Medical Information Specialist II - (Remote)
Join Inizio during an exciting period of growth as we expand our global Medical Information and Contact Centre teams. We are building high-performing teams across APAC and South Africa to support leading global healthcare organizations. If you're looking for the opportunity to grow your career, work remotely, collaborate with talented colleagues around the world, and make a meaningful impact on patient and customer experiences, we'd love to hear from you.
To learn more about this career opportunity or others, find us on Indeed: Inizio Medical: Jobs | LinkedIn
Job Purpose/Overview:
A frontline specialist responsible for delivering virtual or telephonic support to clients, customers, patients, and/or healthcare professionals in a robust clinical dialogue. The specialist serves as a primary resource to provide drug and medical device product information.
Job Duties & Responsibilities:
- Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines.
- Completely and accurately identify, address, and document all Information Requests, Adverse Events (AEs), Product Quality Com
