Client Care Representative

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.   We are seeking an organised, personable Receptionist to join our team at Highcroft Vets on a full-time/part-time permanent basis.   You'll be joining an established small animal practice based in Hailsham, East Sussex, just 7 miles from the stunning coastline and within easy reach of Eastbourne, Brighton, London, and Gatwick Airport. Surrounded by the rolling Sussex countryside, we offer the perfect blend of rural charm and urban convenience — ideal for lovers of the outdoors who still enjoy access to city life.   At Highcroft, no two days are the same. We’re known for our friendly, professional service and commitment to high-quality care for our clients and their beloved pets. Our supportive team includes experienced vets, talented nurses, and a dedicated client care team, all backed by approachable and proactive leadership.   We pride ourselves on maintaining a collaborative, positive work environment where everyone is encouraged to grow.     How You’ll Make a Difference   As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.   You’ll support the smooth running of the practice by managing appointments, handling enquiri